Effective Date: 1 January 2023

1. Introduction

OnTrack Tasmania Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ontracktasmania.com.au (the “Site”). We are dedicated to complying with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs). By accessing our Site, you agree to this Privacy Policy and its terms.

2. Information We Collect

We may collect personal information that identifies you as an individual or relates to an identifiable individual, including but not limited to:

– Personal Identifiers: Such as your name, email address, phone number, and postal address.

– Device Information: Such as your IP address, browser type, and operating system.

– Usage Data: Information on how you interact with our Site, including pages accessed, time spent on pages, and other similar data.

– Financial Information: If making purchases, we may collect payment information such as your credit card details.

3. How We Collect Information

Your personal information is collected in several ways, including:

– Direct Interactions: When you register on our Site, subscribe to our newsletter, participate in a survey, or otherwise provide your details directly.

– Automated Technologies or Interactions: As you navigate through our Site, we may automatically collect technical data about your equipment and browsing actions.

– Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources such as analytics providers or social networks.

4. Use of Your Information

We use your information for purposes including:

– To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

– To provide and maintain our Site, including troubleshooting and system maintenance.

– To process your transactions.

– To provide customer support.

– To enhance your website experience.

– To perform analytics and gather valuable data to improve our Site, products/services, marketing, customer relationships, and experiences.

– For compliance with our legal obligations, resolve disputes, and enforce our agreements.

5. Disclosure of Your Information

We may share information with:

– Service Providers: Third-party companies and individuals that help us operate our Site, perform Site-related services, or assist us in analysing how our Site is used.

– Legal Requirements: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users of the Site, or the public.

– Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

6. Data Security

We strive to use commercially acceptable means to protect your Personal Information, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information, including:

– The right to access and receive a copy of your personal data we hold.

– The right to request correction of the personal data that we hold about you.

– The right to request erasure of your personal data.

– The right to object to processing of your personal data.

– The right to request restriction of processing your personal data.

– The right to request transfer of your personal data.

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– By email: enquiries@ontracktasmania.com.au

– By phone number: 1800 668 722

– By mail: PO Box 191 Glenorchy TAS 7010