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Enhance Your Digital Literacy with OnTrack Tasmania’s Program

Published on December 20, 2023

OnTrack Tasmania’s Digital Literacy Program (DLP) is making a significant impact on the lives of National Disability Insurance Scheme (NDIS) Participants. The program, which began in January 2023, aims to teach computer skills to NDIS Participants and help them gain confidence in using technology. This includes learning how to send emails, use word processing programs, search the internet, shop online, and stay safe online.

The program is taught by an IT professional, using Apple computers set up at the Making Tracks Hub, where Participants can explore the internet in a safe and supportive environment. So far, the program has helped Participants like Luke who started the program with a passion for video editing but was unsure about using a Mac computer. However, with the help of the DLP leader, he learned how to troubleshoot hardware and software issues on both Mac and Windows computers. He recently bought a new computer after learning what he should be looking for in a computer, like the distinction between an Intel i5 and an Intel i7 processor. He has gained confidence in using computers, and now he is studying Certificate 2 at TAFE to become a computer expert so he can help others.

Andi, another Participant, was always cautious about online security, but now he has a better understanding of how to stay safe online and has an interest in networking. Andi has a high curiosity and brings highly educated questions to the program. He enrolled to study Certificate III in Information Technology in early 2024 at TAFE to help others in his community.

The program has been successful in helping Participants gain confidence in using technology and enhancing their knowledge in the IT field. Luke and Andi are just two examples of how the program has changed lives. The DLP leader is approachable, and knowledgeable, and explains things in an easy-to-understand way, making the learning experience enjoyable for Participants.

The DLP program is part of the Making Tracks Community Access program, which is one of the services provided by OnTrack Tasmania, a registered NDIS service provider in Southern Tasmania. Other programs include Music, Arts and Crafts, Sports, Cooking, Gaming, Social Night, Movie Night, and Karaoke. To learn more about the DLP program and other services provided by OnTrack Tasmania, visit or call 1800 668 722 to get involved.